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Disclaimer:

*Pricing of vehicles on this web site may include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or bonus cash from Toyota Financial Services. Monthly payment calculator is an estimate and does not include tax, title, license. $199 doc fee not included. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership. See Dealership for details


CARFAX 1-Owner vehicle

Basic Info

Body:
4dr Car
Mileage:
38,859
HWY:
35 MPG
City:
25 MPG
Exterior:
Symphony Silver
Interior:
Gray
Engine:
Regular Unleaded I-4 2.4 L/144
Trans:
6-Speed Automatic w/OD

Description

CARFAX One-Owner. Silver 2017 Hyundai Sonata Sport FWD 6-Speed Automatic with Shiftronic 2.4L I4 DGI DOHC 16V ULEV II 185hp 25/35 City/Highway MPGAwards:* 2017 KBB.com 10 Best Sedans Under $25,000 * 2017 KBB.com 10 Most Comfortable Cars Under $30,000 * 2017 KBB.com 10 Best Used Cars Under $20,000 * 2017 KBB.com 10 Most Awarded Cars * 2017 KBB.com Best Family Sedans * 2017 KBB.com 10 Most Awarded Brands

Vehicle Details

  • 1 LCD Monitor In The Front
  • 3 12V DC Power Outlets
  • 60-40 Folding Bench Front Facing Fold Forward Seatback Rear Seat
  • 8-Way Driver Seat
  • Air Filtration
  • Analog Display
  • Cargo Space Lights
  • Carpet Floor Trim and Carpet Trunk Lid/Rear Cargo Door Trim
  • Compass
  • Cruise Control w/Steering Wheel Controls
  • Day-Night Auto-Dimming Rearview Mirror
  • Delayed Accessory Power
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
  • Driver Foot Rest
  • Dual Zone Front Automatic Air Conditioning
  • Engine immobilizer
  • Fade-To-Off Interior Lighting
  • FOB Controls -inc: Cargo Access
  • Front Center Armrest and Rear Center Armrest
  • Front Cupholder
  • Front Map Lights
  • Full Carpet Floor Covering
  • Full Cloth Headliner
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage and 3 12V DC Power Outlets
  • Gauges -inc: Speedometer, Odometer, Engine Coolant Temp, Tachometer, Trip Odometer and Trip Computer
  • Heated Front Bucket Seats -inc: 10-way power driver's seat w/power lumbar support, 6-way power passenger seat, dual seatback pockets and energy absorbing front seats
  • HomeLink Garage Door Transmitter
  • HVAC -inc: Underseat Ducts and Console Ducts
  • Illuminated Locking Glove Box
  • Instrument Panel Covered Bin, Driver / Passenger And Rear Door Bins
  • Interior Trim -inc: Simulated Wood Instrument Panel Insert, Simulated Wood Door Panel Insert and Metal-Look Interior Accents
  • Leather seating surfaces
  • Leather Steering Wheel
  • Leather/Metal-Look Gear Shifter Material
  • Leatherette Door Trim Insert
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Manual Tilt/Telescoping Steering Column
  • Outside Temp Gauge
  • Passenger Seat
  • Perimeter Alarm
  • Power 1st Row Windows w/Driver And Passenger 1-Touch Up/Down
  • Power Door Locks w/Autolock Feature
  • Power Rear Windows
  • Proximity Key For Doors And Push Button Start
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Voice Activation
  • Radio: AM/FM/SiriusXM/CD/MP3 Display Audio -inc: iPhone/USB and auxiliary jacks, 7-inch color touchscreen, Apple Car Play, Android Auto, HD Radio Technology w/multicasting, integrated Bluetooth w/phonebook transfer and 6 speakers (2 front-door-mounted, 2 tweeters, and 2 rear)
  • Rear Cupholder
  • Redundant Digital Speedometer
  • Remote Keyless Entry w/Integrated Key Transmitter, 2 Door Curb/Courtesy, Illuminated Entry, Illuminated Ignition Switch and Panic Button
  • Remote Releases -Inc: Proximity Cargo Access and Power Fuel
  • Selective Service Internet Access
  • Smart Device Integration
  • Streaming Audio
  • Systems Monitor
  • Tracker System
  • Trip Computer
  • Valet Function
  • Window Grid And Roof Mount Antenna
  • Body-Colored Front Bumper
  • Body-Colored Power w/Tilt Down Heated Side Mirrors w/Manual Folding and Turn Signal Indicator
  • Body-Colored Rear Bumper
  • Chrome Bodyside Insert
  • Chrome Door Handles
  • Chrome grille
  • Chrome Side Windows Trim and Black Front Windshield Trim
  • Clearcoat Paint
  • Compact Spare Tire Mounted Inside Under Cargo
  • Express Open/Close Sliding And Tilting Glass 1st Row Sunroof w/Power Sunshade
  • Fixed Rear Window w/Defroster
  • Front Windshield -inc: Sun Visor Strip
  • Fully Automatic Projector Beam Halogen Daytime Running Headlamps w/Delay-Off
  • Fully Galvanized Steel Panels
  • LED Brakelights
  • Light Tinted Glass
  • Lip Spoiler
  • Perimeter/Approach Lights
  • Speed Sensitive Variable Intermittent Wipers
  • Steel Spare Wheel
  • Tires: P215/55R17
  • Trunk Rear Cargo Access
  • Wheels: 17 x 7.0J Aluminum Alloy -inc: Limited design
  • 150 Amp Alternator
  • 18.5 Gal. Fuel Tank
  • 2.89 Axle Ratio
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist and Hill Hold Control
  • 80-Amp/Hr 640CCA Maintenance-Free Battery w/Run Down Protection
  • Electric Power-Assist Speed-Sensing Steering
  • Engine: 2.4L GDI 4-Cylinder
  • Front And Rear Anti-Roll Bars
  • Front-Wheel Drive
  • Gas-Pressurized Shock Absorbers
  • Multi-Link Rear Suspension w/Coil Springs
  • Quasi-Dual Stainless Steel Exhaust w/Chrome Tailpipe Finisher
  • Strut Front Suspension w/Coil Springs
  • Transmission w/Driver Selectable Mode
  • Transmission: 6-Speed Automatic w/SHIFTRONIC -inc: OD lock-up torque converter, shift lock and SHIFTRONIC mode
  • ABS And Driveline Traction Control
  • Airbag Occupancy Sensor
  • and Rear Cross Traffic Alert
  • Back-Up Camera
  • Blind Spot Detection Blind Spot
  • Blue Link Emergency Sos
  • Curtain 1st And 2nd Row Airbags
  • Driver Knee Airbag
  • Dual Stage Driver And Passenger Front Airbags
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Electronic Stability Control (ESC)
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Rear Child Safety Locks
  • Side Impact Beams
  • Tire Specific Low Tire Pressure Warning
  • Radio: AM/FM/SiriusXM/CD/MP3 Display Audio -inc: iPhone/USB and auxiliary jacks, 7-inch color touchscreen, Apple Car Play, Android Auto, HD Radio Technology w/multicasting, integrated Bluetooth w/phonebook transfer and 6 speakers (2 front-door-mounted, 2 tweeters, and 2 rear)
  • Back-Up Camera
  • Blind Spot Detection Blind Spot
  • Hands-Free Liftgate
  • Interior Trim -inc: Simulated Wood Instrument Panel Insert, Simulated Wood Door Panel Insert and Metal-Look Interior Accents
  • Remote Keyless Entry w/Integrated Key Transmitter, 2 Door Curb/Courtesy, Illuminated Entry, Illuminated Ignition Switch and Panic Button
  • Leather seating surfaces
  • Heated Front Bucket Seats -inc: 10-way power driver's seat w/power lumbar support, 6-way power passenger seat, dual seatback pockets and energy absorbing front seats
  • Proximity Key For Doors And Push Button Start
  • Satellite Radio
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Express Open/Close Sliding And Tilting Glass 1st Row Sunroof w/Power Sunshade
  • REAR BUMPER APPLIQUE
  • CARPETED FLOOR MATS
  • REVERSIBLE CARGO TRAY
  • GRAY LEATHER SEATING SURFACES
  • CARGO NET
  • SYMPHONY SILVER
  • Front Wheel Drive
  • Power Steering
  • ABS
  • 4-Wheel Disc Brakes
  • Brake Assist
  • Aluminum Wheels
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Sun/Moonroof
  • Generic Sun/Moonroof
  • Heated Mirrors
  • Power Mirror(s)
  • Integrated Turn Signal Mirrors
  • Rear Defrost
  • Intermittent Wipers
  • Variable Speed Intermittent Wipers
  • Rear Spoiler
  • Daytime Running Lights
  • Automatic Headlights
  • AM/FM Stereo
  • CD Player
  • Satellite Radio
  • MP3 Player
  • Bluetooth Connection
  • Auxiliary Audio Input
  • HD Radio
  • Requires Subscription
  • Steering Wheel Audio Controls
  • Power Driver Seat
  • Power Passenger Seat
  • Bucket Seats
  • Heated Front Seat(s)
  • Driver Adjustable Lumbar
  • Pass-Through Rear Seat
  • Rear Bench Seat
  • Adjustable Steering Wheel
  • Trip Computer
  • Power Windows
  • Telematics
  • Requires Subscription
  • Leather Steering Wheel
  • Keyless Entry
  • Power Door Locks
  • Keyless Entry
  • Power Door Locks
  • Keyless Start
  • Remote Trunk Release
  • Hands-Free Liftgate
  • Universal Garage Door Opener
  • Cruise Control
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • Woodgrain Interior Trim
  • Leather Seats
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Auto-Dimming Rearview Mirror
  • Keyless Start
  • Smart Device Integration
  • Power Door Locks
  • Power Windows
  • Trip Computer
  • Security System
  • Engine Immobilizer
  • Traction Control
  • Stability Control
  • Traction Control
  • Front Side Air Bag
  • Telematics
  • Requires Subscription
  • Blind Spot Monitor
  • Cross-Traffic Alert
  • Tire Pressure Monitor
  • Driver Air Bag
  • Passenger Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Passenger Air Bag Sensor
  • Knee Air Bag
  • Child Safety Locks
  • Back-Up Camera
CARFAX One-Owner. Silver 2017 Hyundai Sonata Sport FWD 6-Speed Automatic with Shiftronic 2.4L I4 DGI DOHC 16V ULEV II 185hp 25/35 City/Highway MPGAwards:* 2017 KBB.com 10 Best Sedans Under $25,000 * 2017 KBB.com 10 Most Comfortable Cars Under $30,000 * 2017 KBB.com 10 Best Used Cars Under $20,000 * 2017 KBB.com 10 Most Awarded Cars * 2017 KBB.com Best Family Sedans * 2017 KBB.com 10 Most Awarded Brands

Disclaimer:

*Pricing of vehicles on this web site may include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or bonus cash from Toyota Financial Services. Monthly payment calculator is an estimate and does not include tax, title, license. $199 doc fee not included. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership. See Dealership for details

*Number of views in last 30 days

† Based on 2017 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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Great person! Helped me to get my new car! He always...

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New purchase of 2020 Toyota Highlander Platinum

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Feb 06, 2020

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New Vehicle

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Jan 28, 2020

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Mike Wagner

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Jun 08, 2020

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Jan 18, 2020

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Good to do business with

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Dec 19, 2019

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Very kind and patient. He made sure I got the deal and...

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Dec 14, 2019

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Exactly the vehicle I was looking for at a great price.

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Aug 18, 2019

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Great used car experience

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Tony Overkamp

Tony Overkamp

Sales and Leasing Consultant
Contact Me
Dealership Experience 39 years 7 months
Industry Experience 39 years 7 months
Tony is a lifelong employee of Tom Pappas Toyota since he began his career in 1981 when he graduated from Fort Zumwalt High School. When he is not consulting customers at the dealership, he is hunting and fishing.
Recent Reviews

Jan 31, 2020

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It was a pleasure working with Alexander Hamilton, Tony...

It was a pleasure working with Alexander Hamilton, Tony Overkamp, and Brett Bales on the purchase of my new Highlander. The transaction went well. Pappas Toyota game me a great price on my trade in and an even better price on the new vehicle. I highly recommend working with this great group on individuals and know that I will return for any future car purchases.

Dec 04, 2019

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Tony was awesome and was able to get to the price I...

Tony was awesome and was able to get to the price I wanted on what I wanted. He answered all my questions and wasn't pushy. I will recommend him to people in the future.

Nov 18, 2019

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This was the most stress free purchase of a vehicle I’ve...

This was the most stress free purchase of a vehicle I’ve ever experienced. Tony Overkamp made my purchase the most enjoyable. Tony is extremely knowledgeable about the product he is selling. My 2019 Highlander is fantastic. I recommend Pappas Toyota to everyone, and ask for Tony Overkamp. He is the Best!

Sep 12, 2019

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My 4 runner

Called Tony to set up an appointment, told him what 4runner i was looking at, showed the vehicle, got me a good price,I would work with Tony or recommend him to any one looking to buy a toytota.

Aug 22, 2019

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Great, no hassle, no pressure service from Tony and Mike

Found this low mileage 2015 Camaro SS on the website and drove 40 miles to check it out. As a former dealership mechanic for 20yrs, I was pleased to find the car was better than expected , well prepped and test drive ready. Even though I had only planned to inspect car that morning- did not bring my checkbook or loan info on my trade - Tony and Mike were able to get all the info to close the deal in a couple of hours so I did not have to make a second trip on Saturday, this included having to do additional title and tax paperwork because I live in IL and they are in MO. From the ladies on the phone and at the front desk to the people who prepped the car to put it on the lot, the Pappas team did a great job.

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Dakota Maurer

Dakota Maurer

Sales and Leasing Consultant
Recent Reviews

May 11, 2020

Dealership Rating
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Dakota was excellent sale person.

I like the service of department a lot. They always be sure my car in good condition for me. I have been come there for 13 years. This reason why I want another Toyota car.

Mar 29, 2020

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Very nice experience

We are very happy about the way we were treated at this dealership. Vince treated us well and found a great car for us. Also had a good experience with Brett, Alex and Dakota. Thank you for all you did.

Mar 17, 2020

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Employee Rating

Positive Experience

Dakota was a great salesman to work with. He was very helpful, positive, and easy to talk to. He made the buying process both comfortable and enjoyable. The rest of the staff was also nice and provided advice and guidance throughout the purchasing process that I greatly appreciated!

Mar 13, 2020

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Great salesman and really easy to work with. Super happy...

Great salesman and really easy to work with. Super happy with my purchase. Dakota is a good friend of the barbershop and got me a great deal on the car I wanted

Jan 19, 2020

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Easiest car buying experience I've ever had. I came into...

Easiest car buying experience I've ever had. I came into Pappas looking at a new Tacoma. Dakota went over features and pricing with me and got me a great deal. I had to then wait a couple weeks to deliver on the truck because I was still trying to sell my car outright. Dakota and his manager were very patient and understanding and held the vehicle for me. If you want a low pressure, knowledgeable salesman, visit Dakota.

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Frank

Frank "The Tank" Walsh

Sales and Leasing Consultant
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Dealership Experience 12 years 4 months
Industry Experience 12 years 4 months
Frank Walsh wears many hats at the Pappas Toyota dealership. He works in sales, leasing, purchasing, scheduling, and as the food and beverage manager. When Frank is not being the great sales consultant he is, he is spending time with his awesome five year old son and his wonderful wife. He has directed feature and short films and has been in local film festivals including Sundance.
Recent Reviews

Jun 18, 2020

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My family has purchased two cars from Frank and both...

My family has purchased two cars from Frank and both experiences were positive and easy. Very grateful for his help, and will return in the future when the need arises!

May 01, 2020

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He made my first ever experience buying a car so easy and...

He made my first ever experience buying a car so easy and fun! I got exactly the truck that I wanted he worked with me on the price. Really great guy!

Mar 24, 2020

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Frank provided excellent customer service and a seamless...

Frank provided excellent customer service and a seamless transaction, especially during a difficult time with limitations placed on leaving our homes. We would highly recommend him for his service and willingness to make things convenient for us, as buyers. He is an extremely knowledgeable and a true professional.

Mar 08, 2020

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Was it just coincidence, an honest mistake or something else

I guess they say hindsight is 20/20, what a year for that phrase. Also, if its too good to be true, it probably is, yup that’s for sure. Trust but verify is another good one, but who needs trust when you have used car salesman that are the most upstanding honest creatures on this earth? I really don’t enjoy having to write this all out and broadcasting, but if the sales folks are asking for my review, then all I can do is be honest. I was an out of town buyer and so I asked a ton of questions and asked for additional pictures over text and email over several days because I wanted to do my due diligence because I’ve been burned on deals before. The vehicle was a few hours away, so I clearly needed to do my homework to justify the time and gas money. In the end, I trusted the information I was given because this wasn’t some fly by night dealership, I figured they knew their stuff and weren’t in the habit of misleading people, because I couldn’t imagine a Toyota dealer employing such people. Also, even though the vehicle was listed “as is no warranty” I knew I was incurring a certain level of risk, but hey if someone says they have a one owner Toyota with roughly 100k miles that’s been serviced at their dealership most of its life and is really clean with no mechanical issues, then why not? Never mind that its has some accident history from a few years ago, the airbags didn’t deploy so it wasn’t a big deal, right? Come to find out there was MAJOR structural damage, as in a significant part of the frame was replaced. Somehow that detail didn’t come up over phone, email, text, and in person, what a coincidence. Then there’s the conversation about verifying the wet matter I could see near the power steering pump on the passenger side of the engine after the test drive. Some major power steering repairs were done, could we have service check that out a minute? The ensuing response, its too late on a Friday for that, we don’t have a service guy available, besides it just got out of detail so I think there’s just some water still on there. Unfortunately I trusted them too much at that point because I had been blinded by their false assurances. That should have been a clear signal and I should have driven home right then, but I didn’t. I figured the service guys had checked things over enough times because they spend a few thousand in service so why push the issue? Speaking of service, allegedly there was a pre-sales multi-point inspection that was performed by their service department, as of this writing they haven’t produced it even though it is supposed to be available online (somehow its just missing!). I requested the documents a few times and the best I was provided was the service order for the few thousands in repair they put in, so I figured since they repaired those items, they must have hit the high points and anything else outstanding would be minor, wrong! Turns out that when I brought the then purchased vehicle to my local Toyota dealership, after paying them to perform a multipoint inspection, they found that the alleged power steering wetness was engine oil and the entire back side of the engine was covered in oil! I wonder where that came from? Side note, it only took a few days for the local dealer’s inspection to show up online. It seems at this point the pre-sale inspection report has gone missing...stay tuned I guess? I did my best to escalate my concerns with the sales manager and unfortunately I got the “as is” cold shoulder. In the past week, I’ve spoken the most with the service manager who has been really helpful and seems genuinely stumped by the situation. I can’t imagine this situation recreating itself at any major dealer, but this shows its possible, so my advice to anyone out there is to just be careful and follow those old sayings I started with.

Nov 23, 2019

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Employee Rating

Overall, buying experience exceeded our expectations.

Helpful and accommodating staff. Frank Walsh took the time to explain the unique features of the Camry and answered all questions. Greatly appreciated! Thank-you very much!

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Anthony Badalamenti

Anthony Badalamenti

Sales
Car buying has never been this easy.
Recent Reviews

Jan 30, 2020

Dealership Rating
Employee Rating

Anthony is very helpful

Anthony did a great job helping us find a used car that met our criteria. He is very nice and accomodating. He also helped us get a great deal for our trade-in that put the total price right in our range of what we were looking for.

Oct 09, 2019

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Employee Rating

I was an out of state buyer and I’m sure my salesman...

I was an out of state buyer and I’m sure my salesman thought he’d never see me. With that in mind, he still found the exact car and answered every one of my questions with multiple emails, texts and photos. I met with him and he showed me my new car! I drove it home. This is my 3rd new car purchase at Pappas. I’ve never been disappointed.

Sep 27, 2019

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Employee Rating

Quick and easy

I came in looking to test drive a few trucks on their lot, and was greeted in a timely fashion by Anthony and had a great experience. Though I have not purchased yet, it was still a good experience to go there and test drive a few different vehicles. They were quick and accommodating to my needs there, I would recommend.

Sep 03, 2019

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Employee Rating

Very pleased

Young Anthony shows great potential as a stellar salesperson. Very polite, well spoken, and very appreciative of the money he was going to get from me! The staff was very helpful and kind. Thumbs up, very great experience!

Jun 19, 2019

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Employee Rating

New 4Runner

After shopping online and getting pricing local and beyond I went to Pappas because of selection and price. I was pleasantly surprised . Anthony patiently showed us a bunch of different models and options. We easily settled on a good price.We did not have to go and play the haggle game. The finance people were able to match rates with my credit union and were very nice. I have bought close to 25 new cars and this was way above the norm.

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Joseph Herman

Joseph Herman

Sales & Leasing
Contact Me
Dealership Experience 2 years 11 months
Industry Experience 3 years 10 months
Joe has been in the car industry for a few years after working several years in the cell phone industry. Joe is a huge sports fan and one the main reasons he choose working in the car industry is so he can watch football on Sundays when they aren't allowed to sell cars. He is an avid Cardinals, Blues and New England Patriots fan.
Recent Reviews

May 18, 2020

Dealership Rating
Employee Rating

Bait and Switch

I have been leasing from these people for 12 years. My most recent experience was horrible! Our sales guy Joe Herman was GREAT in the beginning. They did everything they could over email and phone to line up our sale. But once we got to the dealership to pick up our car, everything changed. When we arrived nothing was ready! The car was still sitting in the showroom. Joe was busy working another sale with a new customer and completely did not care about us. Wanted us to sign the paper work and move on. He did not show us the car, he did not go over any of the features. We even received the card with 1/4 of a tank of gas, they could not even fill it up for us!!! The entire time we were their waiting it felt like he could care less about us because he had made the sale and was working a new one. We sat there for over an hour waiting for him to even come get the car out of the showroom and give us the second key once we had signed! ANOTHER sales person had to finally help us. Then when the deal was done and a month later everything he told us was false. We were over our milage on the car and I asked about that. He stated when he was making the deal that if I came in that month Pappas would void it. Well, a month later and we received a bill for the overage. Then when I tried to address it with him over email and a call, no response. BUT I have tracking on my emails since I am in tech and I know he has read the emails but is choosing to not answer them. Horrible experience. I feel like I was pushed and customer service was great, up until I signed. Once I signed they did not care. Surprised as this is my 5 car with Pappas and this has never happened before. Blow away.

Apr 02, 2020

Dealership Rating
Employee Rating

Great Communication!

Great to work with Steve. Great response time and willingness to help. He made the process very easy and pleasant. I highly recommend this dealership.

Mar 08, 2020

Dealership Rating
Employee Rating

Was it just coincidence, an honest mistake or something else

I guess they say hindsight is 20/20, what a year for that phrase. Also, if its too good to be true, it probably is, yup that’s for sure. Trust but verify is another good one, but who needs trust when you have used car salesman that are the most upstanding honest creatures on this earth? I really don’t enjoy having to write this all out and broadcasting, but if the sales folks are asking for my review, then all I can do is be honest. I was an out of town buyer and so I asked a ton of questions and asked for additional pictures over text and email over several days because I wanted to do my due diligence because I’ve been burned on deals before. The vehicle was a few hours away, so I clearly needed to do my homework to justify the time and gas money. In the end, I trusted the information I was given because this wasn’t some fly by night dealership, I figured they knew their stuff and weren’t in the habit of misleading people, because I couldn’t imagine a Toyota dealer employing such people. Also, even though the vehicle was listed “as is no warranty” I knew I was incurring a certain level of risk, but hey if someone says they have a one owner Toyota with roughly 100k miles that’s been serviced at their dealership most of its life and is really clean with no mechanical issues, then why not? Never mind that its has some accident history from a few years ago, the airbags didn’t deploy so it wasn’t a big deal, right? Come to find out there was MAJOR structural damage, as in a significant part of the frame was replaced. Somehow that detail didn’t come up over phone, email, text, and in person, what a coincidence. Then there’s the conversation about verifying the wet matter I could see near the power steering pump on the passenger side of the engine after the test drive. Some major power steering repairs were done, could we have service check that out a minute? The ensuing response, its too late on a Friday for that, we don’t have a service guy available, besides it just got out of detail so I think there’s just some water still on there. Unfortunately I trusted them too much at that point because I had been blinded by their false assurances. That should have been a clear signal and I should have driven home right then, but I didn’t. I figured the service guys had checked things over enough times because they spend a few thousand in service so why push the issue? Speaking of service, allegedly there was a pre-sales multi-point inspection that was performed by their service department, as of this writing they haven’t produced it even though it is supposed to be available online (somehow its just missing!). I requested the documents a few times and the best I was provided was the service order for the few thousands in repair they put in, so I figured since they repaired those items, they must have hit the high points and anything else outstanding would be minor, wrong! Turns out that when I brought the then purchased vehicle to my local Toyota dealership, after paying them to perform a multipoint inspection, they found that the alleged power steering wetness was engine oil and the entire back side of the engine was covered in oil! I wonder where that came from? Side note, it only took a few days for the local dealer’s inspection to show up online. It seems at this point the pre-sale inspection report has gone missing...stay tuned I guess? I did my best to escalate my concerns with the sales manager and unfortunately I got the “as is” cold shoulder. In the past week, I’ve spoken the most with the service manager who has been really helpful and seems genuinely stumped by the situation. I can’t imagine this situation recreating itself at any major dealer, but this shows its possible, so my advice to anyone out there is to just be careful and follow those old sayings I started with.

Jan 13, 2020

Dealership Rating
Employee Rating

Going the extra mile....

When I stopped by the Pappas dealership late in the evening on a Friday, a salesperson approached me and offered to assist me. Joe Herman introduced himself and we walked to the vehicle I was interested in and found that it had just been sold to another dealership in the KC metro area. When I got back to the dealership after a test drive of a different vehicle, Joe had located an exact match for the one I had come to the dealership to see. Joe called me within a few days and informed me that he had the keys to the vehicle I wanted to purchase and I was able to come out to the dealership and complete the deal. Joe was very positive throughout the whole process and kept me informed as he obtained the exact vehicle I wanted to purchase. His effort to search for the car that met my specifications, friendly attitude, and low-pressure style helped make the Pappas experience a positive one. I recommend going to Pappas and asking for Joe if you are looking to purchase a new Toyota without the high pressure sales tactics I have encountered at other area dealerships.

Apr 22, 2019

Dealership Rating
Employee Rating

Top Notch Service

Joe was great to work with. Most of the business was completed on line before I arrived to the dealership. Everything was just as Joe said. No surprises. Everything went very smoothly. Highly recommend Joe at Pappas Toyota.

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Bob Holliday

Bob Holliday

Salesperson
Contact Me
Industry Experience 22 years 1 months
Recent Reviews

Jul 02, 2020

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Employee Rating

Barry and Bob are amazing. They are friendly and very...

Barry and Bob are amazing. They are friendly and very acknowledgeable. They are not the type to harass you into buying a car. I had told them exactly what I wanted and Bob went above and beyond to make sure he found the perfect car for me. Brent in financing was funny and made the final buying process easy. I couldn’t have picked a better dealer to work to with.

Jun 17, 2020

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Employee Rating

Bob was amazing! We were in a bind to find a good vehicle...

Bob was amazing! We were in a bind to find a good vehicle quick and he was SO helpful and honest. He made our experience smooth sailing and not stressful. We will absolutely be back! Thanks Bob!

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Tim Regan

Tim Regan

Sales Manager
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Dealership Experience 32 years 2 months
Industry Experience 35 years 10 months
Recent Reviews

Jun 21, 2020

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Employee Rating

Tim was a great salesman not pushy, very knowledgeable,...

Tim was a great salesman not pushy, very knowledgeable, and easy to talk to. Tim took the time to listen and show us every car we were interested in.

Oct 26, 2019

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Employee Rating

Salesman

Tim Scanlan was my sales person. I took my time almost 2 months to search for what I felt like was the perfect vehicle for me. Tim was very patient, tolerant and always had a smile. What I like the best is that he was not a pushy hurry up you have to buy this car now. When I first met him I told him I didn’t want that and not once did he push me. Always glad to meet with me. Very good job Tim thank you Kathleen

Aug 21, 2019

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Employee Rating

20,000 mile service

As always the service was on time and complete. Each employee I came in contact with was courteous and greeted me with a smile. I have had my cars serviced there many times and have never had a problem with any of the staff beginning with arriving there until I left. Pat Ragan took good care of me and my car. I will continue taking my 2 cars there when I need service.

Aug 18, 2019

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Employee Rating

Great used car experience

Mike Wagner and Tim Regan are great to work with and did a great job of helping me find a used car for my son.

Mar 07, 2018

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Employee Rating

two cars

Bought a Highlander and a Sienna a few months ago. Couldn't be happier. Sales staff was kind and not too pushy. Financing was a breeze.

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Vincent Bezzole

Vincent Bezzole

Salesperson
Contact Me
Dealership Experience 10 months
Industry Experience 9 months
Recent Reviews

May 22, 2020

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Employee Rating

buying a car

i have found it hard for staff to respond to my messages it takes several days am not sure they are even reading them i was very dissapointed in this dealership

May 03, 2020

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Sherry's 4Runner

Quick and easy. I appreciate everyone I worked with throughout the purchase process. This is my second purchase from Pappas and I will most likely be back in another 10 years for my next Toyota! LOL

Apr 26, 2020

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Vinnie and Brett were great to work with, would highly...

Vinnie and Brett were great to work with, would highly recommend! We're patient and made sure to take the time to address our concerns.

Mar 29, 2020

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Employee Rating

Very nice experience

We are very happy about the way we were treated at this dealership. Vince treated us well and found a great car for us. Also had a good experience with Brett, Alex and Dakota. Thank you for all you did.

Nov 13, 2019

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Great buying experience. Vince wasn’t pushy and I really...

Great buying experience. Vince wasn’t pushy and I really appreciated that after visiting a few other dealerships. My buying experience was seamless and fast, and I’ll absolutely return next time.

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(636) 259-4671

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10011 Spencer Rd • St. Peters, MO 63376

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Today's Hours:

Open Today! Sales: 9am-9pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-6pm

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Pappas Toyota 38.8004536, -90.6040367.