Testimonials

DEALERRATER
Zach Dingley
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Easiest car buying experience I've ever had. I came into...

Easiest car buying experience I've ever had. I came into Pappas looking at a new Tacoma. Dakota went over features and pricing with me and got me a great deal. I had to then wait a couple weeks to deliver on the truck because I was still trying to sell my car outright. Dakota and his manager were very patient and understanding and held the vehicle for me. If you want a low pressure, knowledgeable salesman, visit Dakota.

DEALERRATER
rjcarl
Full Star Full Star Full Star Full Star Full Star
1-18-2020
Good to do business with

We have been going to Pappas for a number of years. Have always had a good experience with sales and service. Mike was no exception. Mike was personable and courteous. Purchasing the used car was painless and effortless.

DEALERRATER
Jb
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Neil was very nice and accommodating. I like a Sales...

Neil was very nice and accommodating. I like a Sales person and dealership willing to negotiate a good price for the customer, As I feel they did.

DEALERRATER
Raf
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Sales Excellence

This was my first experience with Pappas and as we all know, purchasing a vehicle is a general pain and requires patience with the process. The Pappas experience with Steve was actually enjoyable, no hassle transaction. We were not left waiting too long, Steve kept us posted on the progress with finance and paperwork was completed swiftly. I would recommend Pappas to anyone as the sales staff on the showroom floor was pleasant and interacted with all customers. Top notch!!!

DEALERRATER
civory89
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Thanks for the Camaro Neil, he worked hard as he could...

Thanks for the Camaro Neil, he worked hard as he could getting me the deal with the payments and everything I wanted highly recommend to the next individual.

DEALERRATER
Satisfied customer
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Great service and friendly staff

Would like to send out a special thanks to all the staff involved with servicing our Toyota Tundra. Our starter went out last week and you replaced it in a very fast and efficient time frame. We always bring the truck in for regular oil changes and always receive special treatment. We appreciate all you do!

DEALERRATER
T. Jones
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Going the extra mile....

When I stopped by the Pappas dealership late in the evening on a Friday, a salesperson approached me and offered to assist me. Joe Herman introduced himself and we walked to the vehicle I was interested in and found that it had just been sold to another dealership in the KC metro area. When I got back to the dealership after a test drive of a different vehicle, Joe had located an exact match for the one I had come to the dealership to see. Joe called me within a few days and informed me that he had the keys to the vehicle I wanted to purchase and I was able to come out to the dealership and complete the deal. Joe was very positive throughout the whole process and kept me informed as he obtained the exact vehicle I wanted to purchase. His effort to search for the car that met my specifications, friendly attitude, and low-pressure style helped make the Pappas experience a positive one. I recommend going to Pappas and asking for Joe if you are looking to purchase a new Toyota without the high pressure sales tactics I have encountered at other area dealerships.

DEALERRATER
Chris
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Great guy sharing great service

Jim has always treated me fair with all of my service needs, I personally have had better experience with the service department than I've had with the the rest of Pappas. Jim is a great representative, I've had a couple issues with my first Toyota and Jim took care of them everytime and made it very easy. Thanks Jim keep up the good work!

CARS
jhef2020
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Thank you Fergy for all of your help and kindness...

Thank you Fergy for all of your help and kindness throughout the process of buying my new car! We have been happy working with you for several years and will continue to do business with you for years to come! Thank you!

CARS
Njl
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Our third Toyota

Dave was a great salesman. There was no pressure, we test drove two Tacoma's, he gave us a price, discussed & came back 2 days later & bought the truck. He is easy to work with, knowledgeable about vehicles, and good at what he does. This is our third vehicle purchased from Pappas.

DEALERRATER
jhef2020
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Thank you Fergy for all of your help and kindness...

Thank you Fergy for all of your help and kindness throughout the process of buying my new car! We have been happy working with you for several years and will continue to do business with you for years to come! Thank you!

DEALERRATER
Njl
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Our third Toyota

Dave was a great salesman. There was no pressure, we test drove two Tacoma’s, he gave us a price, discussed & came back 2 days later & bought the truck. He is easy to work with, knowledgeable about vehicles, and good at what he does. This is our third vehicle purchased from Pappas.

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Gina Brown
Full Star Full Star Full Star Full Star Full Star
1-9-2020
Gina Brown

Blake was friendly, knowledgeable, and went above and beyond. He was very personable. I would highly recommend working with him! He is absolutely fantastic!

CARS
richardb899
Full Star Full Star Full Star Full Star Full Star
1-6-2020
Extremely satisfied customer.

My wife and I dealt with Alexander and were very satisfied with his professionalism. He has a great personality that makes a person feel very comfortable and trusting. His knowledge of the dealership and the product must be commended. If he didn't know and answer (which was very minor), Alexander insured that he found out the answer and communicated it. Bottom-line is that Alexander is a great asset to the Pappas dealership. Pappas needs to insure that they keep him to compliment their business.

DEALERRATER
richardb899
Full Star Full Star Full Star Full Star Full Star
1-6-2020
Extremely satisfied customer.

My wife and I dealt with Alexander and were very satisfied with his professionalism. He has a great personality that makes a person feel very comfortable and trusting. His knowledge of the dealership and the product must be commended. If he didn't know and answer (which was very minor), Alexander insured that he found out the answer and communicated it. Bottom-line is that Alexander is a great asset to the Pappas dealership. Pappas needs to insure that they keep him to compliment their business.

DEALERRATER
mikem123
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Great...First time experience!

Had never worked with this dealer before but after hearing some good things about Pappas and wanting to try the Toyota brand (after having owned several Nissans), I wanted to try working with a dealer closer to where I live. My wife and I recently bought a brand new Highlander and a used RAV4. While it’s a little too early to tell how happy we will be with the actual vehicles, since we just took delivery last week, we were very pleased with the buying and delivery experience! Steve Helmich in Sales and Brett Bales in Finance were both great to work with...and Lisa’s smiling face and helpful offering of assistance made it a pleasurable buying experience... Mike M.

CARS
mikem123
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Great...First time experience!

Had never worked with this dealer before but after hearing some good things about Pappas and wanting to try the Toyota brand (after having owned several Nissans), I wanted to try working with a dealer closer to where I live. My wife and I recently bought a brand new Highlander and a used RAV4. While it's a little too early to tell how happy we will be with the actual vehicles, since we just took delivery last week, we were very pleased with the buying and delivery experience! Steve Helmich in Sales and Brett Bales in Finance were both great to work with...and Lisa's smiling face and helpful offering of assistance made it a pleasurable buying experience... Mike M.

CARS
Njschettl
Full Star Full Star Full Star Full Star Full Star
1-4-2020
Very funny and personable. Barry went above and beyond...

Very funny and personable. Barry went above and beyond for us ensuring that everything went smoothly. He has such a good personality and is very personable.

DEALERRATER
Njschettl
Full Star Full Star Full Star Full Star Full Star
1-4-2020
Very funny and personable. Barry went above and beyond...

Very funny and personable. Barry went above and beyond for us ensuring that everything went smoothly. He has such a good personality and is very personable.

CARS
Brustr
Full Star Full Star Full Star Full Star Full Star
12-30-2019
2014 Corolla

Brought my 2014 Corolla in for a CVT program update. Chris got me in and out quickly. He was courteous as well as the other associates.

CARS
patob27
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Tim and the entire team at Pappas Toyota made the...

Tim and the entire team at Pappas Toyota made the purchase of my 4runner the easiest car buying experience of my life. I can not thank them enough for getting me a great deal.

DEALERRATER
patob27
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Tim and the entire team at Pappas Toyota made the...

Tim and the entire team at Pappas Toyota made the purchase of my 4runner the easiest car buying experience of my life. I can not thank them enough for getting me a great deal.

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J.L. Winter
Full Star Full Star Full Star Full Star Full Star
12-30-2019
J.L. Winter

I recently purchased a used vehicle and my salesman Blake was great to work with he spent the extra time and effort to ensure I was satisfied!

DEALERRATER
Matt
Full Star Full Star Full Star Full Star Full Star
12-29-2019
I normally go out of my way to buy private party and...

I normally go out of my way to buy private party and avoid dealerships whenever possible. Dave at Pappas has changed that experience for me. I traveled from out of state and happily would again. Honest, straightforward, and no pressure. This is the standard I hold other dealerships to.

CARS
Matt
Full Star Full Star Full Star Full Star Full Star
12-29-2019
I normally go out of my way to buy private party and...

I normally go out of my way to buy private party and avoid dealerships whenever possible. Dave at Pappas has changed that experience for me. I traveled from out of state and happily would again. Honest, straightforward, and no pressure. This is the standard I hold other dealerships to.

DEALERRATER
Brandon Henson
Full Star Full Star Full Star Full Star Full Star
12-28-2019
Tim Scanlan and Jamie Pringle did alot to work with my...

Tim Scanlan and Jamie Pringle did alot to work with my schedule and get me in the car I wanted quickly with as little trouble as possible. They're both flexible and willing to help with any inquiries or requirements you may have or need. I reccomend Tim as one of the best and friendliest dealers I've had the pleasure of working with.

CARS
Brandon Henson
Full Star Full Star Full Star Full Star Full Star
12-28-2019
Tim Scanlan and Jamie Pringle did alot to work with my...

Tim Scanlan and Jamie Pringle did alot to work with my schedule and get me in the car I wanted quickly with as little trouble as possible. They're both flexible and willing to help with any inquiries or requirements you may have or need. I reccomend Tim as one of the best and friendliest dealers I've had the pleasure of working with.

DEALERRATER
Rfblmotzel
Full Star Full Star Full Star Full Star Empty Star
12-27-2019
I was very happy with my experience with Jim as my...

I was very happy with my experience with Jim as my salesman. He was very nice and helpful in finding the right car for me. Hope we can do more business in the future

CARS
Rfblmotzel
Full Star Full Star Full Star Full Star Empty Star
12-24-2019
I was very happy with my experience with Jim as my...

I was very happy with my experience with Jim as my salesman. He was very nice and helpful in finding the right car for me. Hope we can do more business in the future

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Hanz Choloburger
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Hanz Choloburger

I will be going later today to have my tires changed out.My co workers tried to sway me and to go to some place else.I listened and I thought to myself,if you something done right,go back to the place you know and love!!I have been going to Pappas for my last two cars plus the one I own now.Love the attention and atomosphere!!The techs are very curious and let me know what is going on on a minute to hourly basis!!!!!

DEALERRATER
Missroni31
Full Star Full Star Full Star Full Star Empty Star
12-19-2019
Very kind and patient. He made sure I got the deal and...

Very kind and patient. He made sure I got the deal and my vehicle! However I'm displeased with the service department that they did not remove a bad tint from my rear window giving me minimal to zero visibility. I would have paid for my safety if money was an issue

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Dave Adams
Full Star Full Star Full Star Full Star Full Star
12-16-2019
Dave Adams

I like having my car serviced here. They are very professional and do quality work.

CARS
Missroni31
Full Star Full Star Full Star Full Star Empty Star
12-16-2019
Very kind and patient. He made sure I got the deal and...

Very kind and patient. He made sure I got the deal and my vehicle! However I'm displeased with the service department that they did not remove a bad tint from my rear window giving me minimal to zero visibility. I would have paid for my safety if money was an issue

DEALERRATER
steveluchetti
Full Star Full Star Full Star Full Star Full Star
12-13-2019
Exactly the vehicle I was looking for at a great price.

Mike was great to work with. He presented a good offer up front. It was a smooth, no hasstle transaction all the way. Thanks Mike

CARS
Jacob
Full Star Full Star Full Star Full Star Full Star
12-12-2019
Christmas car for my niece

I and my bride have been looking for a first car for our niece. Barry listened to our wants /needs and showed us several different cars. We knew the car we wanted when we saw it plus it came with the safety features. It was a used car but Barry showed us the car and went through everything with our niece when she took ownership. I would definitely recommend Pappas Toyota to anyone looking and I will be looking when I am ready to trade off my CHEVROLET. 😀. Thanks again Barry you are the best!

DEALERRATER
Jacob
Full Star Full Star Full Star Full Star Full Star
12-12-2019
Christmas car for my niece

I and my bride have been looking for a first car for our niece. Barry listened to our wants /needs and showed us several different cars. We knew the car we wanted when we saw it plus it came with the safety features. It was a used car but Barry showed us the car and went through everything with our niece when she took ownership. I would definitely recommend Pappas Toyota to anyone looking and I will be looking when I am ready to trade off my CHEVROLET. 😀. Thanks again Barry you are the best!

CARS
steveluchetti
Full Star Full Star Full Star Full Star Full Star
12-10-2019
Exactly the vehicle I was looking for at a great price.

Mike was great to work with. He presented a good offer up front. It was a smooth, no hasstle transaction all the way. Thanks Mike

DEALERRATER
rebecca.bartges
Full Star Full Star Full Star Full Star Full Star
12-10-2019
100% satisfied with his service and if I would buy a car...

100% satisfied with his service and if I would buy a car again I would like Jim to be our sales person again and thank you Toyota.

CARS
Clayton
Full Star Full Star Full Star Full Star Full Star
12-9-2019
Blake was patient with me as I looked at multiple...

Blake was patient with me as I looked at multiple vehicles, and he allowed me the autonomy to make my own decisions. Meanwhile, Pappas Toyota was reasonable and fair in negotiations and financing.

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Debbie Jackson
Full Star Full Star Full Star Full Star Full Star
12-9-2019
Debbie Jackson

My husband Jeffrey and I bought a new Camry from Pappas Toyota and we are delighted with the car. Our salesman Neil was very knowledgeable and the service and marketing teams are amazing. We strongly recommend this dealership for your next Toyota purchase and we know that you will be happy you did! If you wait for your car, there are free snacks, chips, and drinks. A warm and inviting waiting room and every time we are there for service, it gives us a chance to check out the new cars. Honorable Mention to the new Supra!!! Thanks to Neil, Tim Grimes, Anette, Darin, and the rest of the amazing Staff at Pappas Toyota! #StronglyRecommend! #BestInTheBusiness!

DEALERRATER
Clayton
Full Star Full Star Full Star Full Star Full Star
12-9-2019
Blake was patient with me as I looked at multiple...

Blake was patient with me as I looked at multiple vehicles, and he allowed me the autonomy to make my own decisions. Meanwhile, Pappas Toyota was reasonable and fair in negotiations and financing.

CARS
rebecca.bartges
Full Star Full Star Full Star Full Star Full Star
12-8-2019
100% satisfied with his service and if I would buy a car...

100% satisfied with his service and if I would buy a car again I would like Jim to be our sales person again and thank you Toyota.