I went into the Toyota Dealership today to get a recall fixed on my car. Unfortunately, I was unable to guilt my family members into helping me drop it off. So, I had to stay in the waiting room while the repair work was completed.
Much to my surprise, I found that waiting at the dealership was the best part of my day! Starting with meeting Michael Emerson. This service advisor was the kindest and sweetest worker that I’ve encountered in a long while. He didn’t mansplain or talk down to me because I was a woman in a car dealership. He listened attentively, treated me with respect, and offered me wonderful advice without being condescending. He was a blessing to work with.
Then, in the waiting room today, a woman approached me and asked me to follow her. I initially thought that my car was done and that she had some updates/paperwork for me. When I rounded the corner to what I thought would be a desk, I found a pop up nail salon. I couldn’t help but laugh because who thinks that they’ll get a complimentary manicure while waiting for their car to be fixed? Did I stay and get my nails done? You bet I did. Mi-Han painted my nails in my favorite shade of purple (she had colors galore). Then, added sparkles to them. She has a kind and caring personality, is a wonderful conversationalist, and proved to be as beautiful on the inside as she is on the outside. However, be careful when competing against her in pickelball. Her and her husband both play. Mi-Han is definitely someone you’d rather have on your team. Thank you, Mi-Han for talking with me and making me laugh/smile.
I find it ironic that I initially begrudgingly went to wait in the dealership, but found myself having the time of my life. I left the dealership confident that my car was all fixed up and safe to drive, while simultaneously beaming from my new makeover. Thank you Michael and Mi-Han for showing me such kindness, and making my day today. Hopefully I won’t have to get my Camry fixed soon; but, if I do, I will be sure to personally ask for you both while I’m there. :)
