Customer Testimonials

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Google Dec 1, 2022

Great customer service, great cars, and great deals. Frank helped me out a lot and I’m happy with my purchase.

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Google Dec 1, 2022

Frank provided great service. Quick to respond!

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Google Nov 30, 2022

The service adjuster Chris was very helpful. The main problem I was there for was not able to be found during troubleshooting but he told me what to look out for so hopefully next time we can get it fixed.

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Google Nov 24, 2022

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Google Nov 23, 2022

Excellent service! Getting my 2003 Avalon done since last 20 years! They go extra mile to help!

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DealerRater Nov 23, 2022

Always honest, always fair! Great dealership from sales to service. I've sent many customers there and they never dissapoint.

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Google Nov 23, 2022

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DealerRater Nov 22, 2022

Called for services to replace battery on my Prius. Within 2 hours work was completed.

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Google Nov 20, 2022

Bob Holliday was awesome with helping me finance my vehicle. He made it such an wasy process for me.

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Google Nov 18, 2022

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Google Nov 18, 2022

The service was timely.

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Google Nov 17, 2022

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Google Nov 17, 2022

Ask for Frank

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Facebook Nov 12, 2022

Efficient service, responded quickly to a couple of new problems and explained everything to be done.

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DealerRater Nov 11, 2022

Had great service. Brought my 2020 Sienna in for routine service and received great, courteous service. Arrived early for my appointment and they were able to service my vehicle immediately. Highly recommend Pappas Toyota to everyone!

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DealerRater Nov 11, 2022

Friendly, fast & reliable service. Easy to make appointments. Great service department! Trustworthy in doing good work.

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Google Nov 10, 2022

Everybody was extremely nice and helpful! Everybody but Patrick. Patrick was rude and belittling the entire time. It wasn’t until I talked to the service manager I got the actual help I needed. Patrick was dead set on charging me hourly labor rates when all I asked for was a diagnosis. He insisted they needed to keep the car for several days which would have cost me several thousands of dollars. Ol’ pat seemed way more interested in extorting money instead of helping get a Toyota back on the road. Huge thank you again to everybody (with the exception ...

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Google Nov 9, 2022

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DealerRater Nov 8, 2022

Always a pleasure dealing with Pappas which is why we’ve purchased our last three cars from them.

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Google Nov 6, 2022

Went here for 60k service maintenance. Great customer service. Fast and friendly staff. Thanks to Ben for assisting us. Keep up, great job.

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Google Nov 5, 2022

Tony is by far the BEST and most honest cars salesman there is. We have bought numerous cars from Pappas and always used Tony.

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Google Nov 3, 2022

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Google Nov 3, 2022

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Google Nov 3, 2022

Frank (Tank) delivered on his call to us and we are very happy with him. Great job Frank.

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DealerRater Nov 2, 2022

this dealership employs great people like David and I do most of my service myself, but I have had them do more and more as I age more. I appreciate Patrick and service people, thanks so much. They are not perfect, but they make a great effort to please their customers. (love my 18 Rav 4 David!). gary

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DealerRater Oct 27, 2022

Another wonderful experience at the Pappas Toyota service department! Chris Lathangue (service advisor) and Tony Kiefer (technician) are a first rate combination. Both of them truly care about me and my car. This time, while test driving my car after a muffler replacement and brake service, Tony noticed that the engine seemed like it could run a little better. Because he cares, and without charging me, he adjusted the timing slightly and the engine purrs like never before. These guys continue to impress me.

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DealerRater Oct 26, 2022

Frank Walsh is the friendliest person at Tom Pappas Toyota. His passion to exceed customer satisfaction is much appreciated!

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DealerRater Oct 26, 2022

Frank is great to work with! He is very professional and works hard to make purchasing a vehicle easy!

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DealerRater Oct 26, 2022

I am always impressed at the level of professionalism at Papas Toyota! Frank(the tank)Walsh is a consummate professional and stands out as a leader in a dealership packed with top notch salesman! I will continue to use Papas Toyota and Frank as my go to for quality cars and Trustworthy service!

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DealerRater Oct 26, 2022

Great place with great customer service whether you’re looking for a new car or needing service repairs!

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DealerRater Oct 25, 2022

This is the only dealership that I give my business to. I have purchased my company's entire fleet of cars from them over the past 40 years. They are honest and great to work with......from sales to service.

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DealerRater Oct 25, 2022

By far the best dealership ever to work with. Steve the finance employee was superb and personable. Made you feel at ease. Our experience with Tim Scanlan who sold us the car did a awesome job of no pressure purchasing the car. He was friendly and knowledgeable about the entire process of buying this car. We will use and recommend Tim the next time we buy a car and to others to do the same. Thank you.

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Google Oct 24, 2022

On a very busy Friday, despite having a tire-changing machine part break, these guys worked fast and got their machine fixed, and got all five of my new tires done with time to spare. Thank you all for the timely service.

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Google Oct 23, 2022

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DealerRater Oct 21, 2022

Thanks for all the years taking care of my auto repairs. Have appreciated all the years in taking care of my autos.

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DealerRater Oct 21, 2022

Very thorough in finding a difficult problem. Also took care of some other issues while car was there

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Google Oct 21, 2022

The service was very good and repairs were completed in the amount of time indicated by the service rep, Mr. Rigby. He did however misquote the cost of repairs. That was not a problem though because I had an earlier quote on the repair cost.

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DealerRater Oct 18, 2022

My required service was handled quickly and expertly. The service adviser was very helpful and easy to work with.

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Google Oct 18, 2022

Can't say enough good things about this dealership! I walked in as a stranger and left as a member of the family - inside jokes and all! Tim, aka ET (although he gave us more Jorma Taccone vibes), and Brett made us feel like their top priority, even though our transaction took us until after hours to finalize. I stopped back in for some follow up items and both Tim and Brett knew me by name without hesitation. I am actively looking for people in the car market to refer them because everyone deserves such a positive car buying ...

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DealerRater Oct 16, 2022

Great service every time- makes everything g run so smooth and easy to do with no hassles

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Google Oct 16, 2022

It’s always a pleasure to deal with these people. The service department explained everything perfectly. Been going there for 3 years now.

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DealerRater Oct 15, 2022

Tank has sold us several cars and was thorough and consistent throughout the sale. We will purchase our next car from Tank too!

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DealerRater Oct 15, 2022

Tank was very professional amd helpful. He got us the car we wanted and was thorough explaining everything to us.

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DealerRater Oct 15, 2022

We purchased several cars through Tank. He was thorough and helpful and got us the car we wanted.

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DealerRater Oct 15, 2022

We purchased several cars frim Tank and he was very thorough and helpful. We will buy from him again.

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DealerRater Oct 13, 2022

Easy to make appointment. Relatively quick service. Clean and comfortable waiting facility. Knowledgeable and trustworthy work. Wouldn’t go anywhere else. We buy our cars at Pappas because of this service department.

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Google Oct 12, 2022

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DealerRater Oct 8, 2022

frank is great and very knowledgeable. he also is very personable and shows compassion for his job!

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Facebook Oct 7, 2022

Quick friendly service no complaints !!!

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DealerRater Oct 6, 2022

So impressed with the professionalism and courtesy in every aspect of purchasing a used car there. Quite a contrast from our experience with a dealership just across the highway! We appreciated the care that was taken to make sure our car was in tiptop shape before releasing it to us to purchase. We were pleasantly surprised to find that our car also came with a limited warranty, since we had never had that experience purchasing used cars in the past. Our interactions with Isabel were enjoyable and low key. She was pleasant and friendly, seemed to enjoy her job, and ...

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Google Oct 5, 2022

My wife and I have both purchased vehicles from Frank “The Tank” Walsh at Pappas Toyota. Each time our experience has been very easy from inventory, price and financing.

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DealerRater Oct 5, 2022

Frank is awesome always helping with our new car purchase. This is Best Dealership everyone is always so helpful. Go see Frank the Tank for your new car purchase.

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DealerRater Oct 5, 2022

My wife and I have purchased both our vehicles from Frank “The Tank” Walsh at Pappas Toyota. Each time our experience has been very easy from inventory, pricing and financing.

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DealerRater Oct 5, 2022

Great service experience. I left the car at 9:00 and planned to pick it up mid afternoon. They called before 11:00 and said it was ready and everything was in great shape.

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Google Oct 4, 2022

Joe from sales and Mike from finance were awesome! Getting my family vehicles from here from now on

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DealerRater Oct 4, 2022

This dealership is the only dealership that I have dealt with that legitimately wants what's best for you, compared to other dealerships that just want to line their pockets and don't mind screwing you over in the process. Joe specifically is incredibly knowledgeable and very helpful and at times it felt like he was more on our side than his boss's! Both Joe and this dealership are going to have my family's business going forward.

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DealerRater Oct 4, 2022

I have now purchased 3 vehicles from Pappas Toyota over the last 12 years. This time, my sales associate was Isabel Vargas. I wound up having to wait three months for Toyota to fulfill the ordered vehicle, but Isabel kept me informed as much as possible along the way.

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DealerRater Oct 3, 2022

Parts ordered arrived quickly. Got my truck in on time, and they finished earlier than I was quoted. Waiting area was nice enough for me to work remotely. An altogether painless and pleasant experience.

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Google Oct 3, 2022

Thank you so much Tank!

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Google Oct 3, 2022

You’re the best Tank!

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Google Oct 3, 2022

Ask for Frank!

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DealerRater Oct 1, 2022

Frank the Tank is the best salesman! He made the whoke car buying experience easy. I felt no pressure, and left with the car of my dreams! Ask for Frank, you won't regret it!

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DealerRater Sep 29, 2022

Great experience overall. Isabel was easy to work with and she communicated with me throughout the whole process so it was as painless as possible.

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Google Sep 28, 2022

Barry was great to work with, this was one of the smoothest and best car-buying experiences I have had. They worked with me online and over the phone for almost everything and when I got to the dealership they exceeded my expectations. Highly recommend them!

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Google Sep 28, 2022

Ask for Frank!!!

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Google Sep 28, 2022

I always use tank to buy a car he really helps me out

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Google Sep 28, 2022

Just ask for Frank!!!

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Google Sep 28, 2022

Great service from tony

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Google Sep 27, 2022

Frank was great! I really love my new car:)

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Google Sep 27, 2022

Awesome. Walked my daughter thru every step on new car ownership!!!

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Google Sep 27, 2022

Rob in collision did a wonderful job working closely with me to get my Camry fixed up and making sure I save money too. Thank you!

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DealerRater Sep 27, 2022

For the short time I was there I had a really good experience with the dealership as a whole. I was helped by Isabel and she was beyond awesome throughout the entire process. I was in the market for a 2022 Toyota Rav4 and since I left the dealership she kept in touch and giving me updates about the car while it was being built. Unfortunately being a college student circumstances arises and I could not afford the new car but she was extremely sweet and understanding through that process as-well. I would overall like to thank her for amazing, helpful, ...

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Google Sep 27, 2022

Fergy was an absolute dream to work with. I would recommend Fergy at Pappas Toyota to anyone looking for a new car! We love our new RAV4 so much!!

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Google Sep 27, 2022

Love pappas! Best Toyota dealership in town!!!

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DealerRater Sep 26, 2022

Pappas Toyota has always treated me and my vehicles with the utmost care. I've purchased 3 vehicles through them. The staff is friendly and very honest about work needed on my car. I don’t hesitate to make my regular appointments with the dealer because they competent mechanics and reasonable prices. When I take my cares in for servicing know I am getting Toyota expertise!

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Google Sep 24, 2022

Tank is the best!!!

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DealerRater Sep 22, 2022

Service advisor Pat Ragan is always great to work with. I trust him to only recommend service that is needed for my vehicles.

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Google Sep 22, 2022

Very friendly and fast service today!! Ty Pappas Toyota;)

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Google Sep 22, 2022

As always, Pappas delivered great and fast service with wonderful people.

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DealerRater Sep 22, 2022

Darin is such a GREAT Service Advisor. Always answers any questions I may have. I like bringing my 4 Runner to Darin knowing its in great hands.

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Google Sep 22, 2022

Ask for Frank

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DealerRater Sep 22, 2022

Scheduled service w/Pappas for my 4Runner & my wife’s RAV4, service drive was receptive when we arrived. My service rep (Darin) informed us of the type of service required and showed us the waiting area. He also told us about the length of wait and he would come get us when completed. We are both very pleased with the helpful staff at Pappas Toyota and will return to see Darin in the future.

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DealerRater Sep 22, 2022

The staff is so friendly and very honest about work needed on my car. I don’t hesitate to make my regular appointments with the dealer because they are comparable to other mechanics in price and I know I am getting Toyota expertise!

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Google Sep 22, 2022

Frank was extremely helpful

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Google Sep 21, 2022

Ask for Frank the Tank did an awesome job and made sure I had a excellent experience!

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Google Sep 21, 2022

Ask for Frank.

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Google Sep 21, 2022

Ask for Tank! 🙂

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Google Sep 21, 2022

Frank The Tank is your guy! He assisted me while I was pregnant to find a vehicle not only in my price range but ensured it had all the safety measures I didn’t even know I needed to make life easier to navigate with a new baby. Highly recommend him!

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Google Sep 21, 2022

Ask for Frank!

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Google Sep 21, 2022

This is my 3rd vehicle purchase from Pappas. Their maintenance and support is top notch. Ryan Ferguson in sales has always taken care of me and gets things done quickly. Gave me an amazing deal on my trade.

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Google Sep 21, 2022

Great dealership with some extraordinary people Beth & Frank are awesome to work with.

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Google Sep 20, 2022

Pappas service center is always friendly, professional and super helpful. They cater to you and your car is not there for 3 hours just for an oil change and tire rotation. I have no issues waiting on my car at Pappas because I know it will never take more than an hour. That tells me they are efficient and knowledgeable of the amount of work they are able to complete. I hate taking my car in for typical maintenance and it waste my entire day. I have never had this issue with Pappas. I can guarantee, they will take care of ...

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Cars Sep 18, 2022

My experience with this dealership has been the best I have had To date. They went far above any other dealership that I’ve purchased vehicles from. My salesman Bob Halliday was phenomenal, he got me more for my trade and I had one issue with the vehicle that I wanted fixed . Bob got that issue taken care of while I was going through the finance part of the process and even transferred my property over to my new to me vehicle. The finance team got me a great interest rate and worked hard to get the extended warranty and ...

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DealerRater Sep 18, 2022

Service writers are Always polite and keep you properly informed if any other work is needed and keep you informed of the progress of your vehicle

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DealerRater Sep 17, 2022

Service advisor Rigby, and rental advisor Meaghan, were prompt, courteous, and very easy to deal with

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Google Sep 17, 2022

Very helpful

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Google Sep 17, 2022

Barry Brash always goes over and beyond when I am ready to purchase a new vehicle and Brett Bales in finance always fast and professional service to get me out the door Pappas Toyota is a great dealership!

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Google Sep 16, 2022

Nice fast service. Thank you!!!😊

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Google Sep 16, 2022

frank is such an amazing guy!!

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Google Sep 15, 2022


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