Customer Testimonials
Thank you she was lovely. Everybody should do this.
Awesome service everytime! Thank You Patrick Ragen for all that you do! Lisa the receiptionist, it was a pleasure talking with you.
Awesome!!
They had free nail service while waiting for my vehicle. Loved it! Lady is very kind and thoughtful when working on my nails and makes the experience enjoyable.
A wonderful well needed experience
Granddaughters said it was awesome
The buying experience was wonderful. There was no pressure to buy anything that day. Ryan was professional, knowledgeable, and responsive to my needs and desires for a new truck. He did not try to oversell me anything. Ryan is a great representation of what Pappas is as a family-owned dealership focused on the customer and customer service.
She did a wonderful job
Myhanh is awesome!. My nails are beutiful.
The waiting area was great! My daughter got a free manicure 🥰
Relaxing and fun experience. Free beautiful manicure! Can’t wait to come back!!
Lovely lady and great job!
Have no appointment and they still got in and Nathan was great to deal with and very helpful
While waiting for my daughters car service I was able to get my nails done and it was amazing
Myhanh is just the nicest person, and I loved getting a mani while waiting for my car to be serviced. What a nice service to offer!
Great service experience! Steve in service was very friendly and provided excellent info. A bonus my SUV was finished early.
In for maintenance on my Toyota Venza. The customer service is top notch with an added bonus of a free manicure by MyHanh.
Fantastic nail service! Super friendly!
Worked with Barry Bash to get a new car. Great experience, very personable and knowledgeable.
Worked with Ryan Lauer to find my new truck. No pressure at all. Ryan got me on a test drive with truck I was interested in and made the whole buying experience relatively painless.
We had a great service with our service providers Jeff and Dave. While we waiting we were able to get a beautiful nail Myhahn! Thank you!
wonderful service myhanh is so sweet
Myhanh was great! I loved getting my nails done with her.
Great service and very friendly!
Ryan was our salesman , and Bob Was the finance guy and both were just great. Very patient and helpful with all our questions and changing our minds! I don’t think the car buying experience could have been better. A shoutout to Drew in the Service department too for helping us with the charging procedure.
Ethen was amazing. Found the noise and fixed couldn’t be happier with the service at tom Pappas
Awesome job while waiting at Toyota for service.
Ryan was my salesman and did an amazing job. Very nice made the process simple and easy
Ryan Lauer was such a wonderful help! Service like what we got makes purchasing at a dealership worth it!
Very comfortable waiting area and complimentary manicure was very nice.
I had a great time getting my nails done while I waited for my oil change! I had a great conversation with the nail tech.
I was overwhelmed by the efficiency and courtesy of the staff. I highly recommend the service department at Pappas Toyota.
Enjoyed the pampering from Myhan
Had my nails done by Myhanh today. She’s an asset to this location. Makes me want to continue to come back and have my vehicle serviced just so I can catch up with her and have my nails done! Thank you for offering her services! I will be back.
Brought my car into service today everyone was very welcoming and very helpful. My daughter even had a complementary nail service and she was sooo excited! Thank you all for your phenomenal customer service!
I just purchased my fourth Camry, my third from Pappas Toyota since 2005. From sales to service and everyone in between, they always provide 100% excellent customer service, zero hassle, and zero pressure. It’s nice knowing that they’ll always take care of you and treat you like family. Special thanks to Mike Wagner for finding my first two Camrys, and heartfelt gratitude to Jacob Fisher and Ryan Lauer for finding my current Camry. Many thanks to Jason Clark for helping me with my financing.
Everyone was helpful and kind.
My hang is such a pleasure. She is as sweet as pie. Thank you.
(Translated by Google) Amazing, thank you! (Original) Increíble gracias
Great service. Even got a free manicure while I waited.
Great service.
Very good service
Thank you Pappas toyota service wonderful
Great experience! Thanks
Myhanh was wonderful and did my nails while we waited for an oil change
Ryan was awesome to deal with and was great about explaining all the features of my new car. Bob was very fair and provided good examples of all the additional programs. Since I have previously bought cars from them, they were willing to accommodate me. Wonderful staff and dealership!!
I made my first big girl purchase. I was scared, had soooooo many questions. Nick handled it like a champ. Hopefully it’ll be 20 years before they see me again, but I’ll be back!
Our experience at Pappas, and with Ryan, was nothing short of exquisite. Everyone was immensely professional, hard-working, and in particular (with Ryan), kind. We are grateful for having been able to connect with Ryan, and the team, and know that they are, without a doubt, the reason behind this experience being so relaxed and easy. We are grateful for their effort, dedication, and customer service. Ryan, in particular, went above and beyond to ensure that everything was precisely how we desired it.
We will, without a doubt, recommend Pappas and Ryan to anyone who needs to purchase a car.
Would ... Read More DealerRater - Jul 4, 2026
Very good experience working with “Tiny” Scanlan. He is responsive, even when not at work. I appreciate the family history of this dealership as well as long-tenured employees, always a good sign. And Tim, go on, get that Tundra. Someday.
Myhanh is awesome, so friendly and sweet ! Has fun talking with her and she did a great job on my nails! 🩵
Great experience! Very nice!
I came in for an oil change. I left a changed man.
The service team was professional, the waiting area was clean, and the complimentary nail service was - I cannot believe I'm typing these words - genuinely excellent.
I sat down expecting to feel awkward. I did not expect to cross my legs, tilt my head slightly, and begin mentally critiquing the other customers' cuticles.
By coat two, I had opinions about undertones. Undertones. I don't even have opinions about my retirement account, but apparently I have strong feelings about whether "Bordeaux Bliss" reads too ... Read More Google - Jun 25, 2026
Myhanh was very friendly and offer nail services at the Toyota dealership. I thought this was awesome and she was fast. I highly recommend.
What a wonderful experience, and a great way to pass time while waiting for my car.
I got my nails done while waiting for my car and had a great experience!
I needed tires for an upcoming road trip. I drive a 2020 4Runner. I spoke with Steve Dennis in service. Steve asked a number of questions in order to assess my needs and the expectations for my trip. Steve recommended all terrain tires and suggested 3 options. An appointment was set for mount and balance. The process was flawless and took less time than I expected. The whole experience was easy and without drama. I encountered some foul weather on my road trip and was glad to have replace my tires before the trip.
It really seems like the list of reviews here seem to be positive but I'll go ahead and add another one to their belt.
Let me set the scene,
In January 2025 I purchased a 3 year old car from Napleton Honda, right down the road. At 89k miles and just 1.5 years later, surprise! The car needs a new transmission! I patiently and understandingly reached out to Honda corporate and the dealership requesting Goodwill assistance. Certainly, this would be something they would help with. Boy was I wrong. I got the call on a tuesday morning they would be offering me ... Read More Google - Jun 18, 2026
Free nail service while you wait for your car Monday-Thursday 8-4!
I have worked with Brett on two vehicles. Brett has made each of the experiences rather easy and is great at explaining on the nuisances when it comes to buying a new car. There is a reason we want back to Pappas outside of just looking for another Toyota. Would recommend.
If you’re looking for a dealership that is reliable and a dream to work with, this is the one. My salesman was quick and happy to answer any questions I had. Everyone there was so nice, happy to help, and overall a blessing to work with! I could not have asked for a better experience!
Although this is not the dealers fault, there needs to be more cars available to at least test drive. Having them in stock rather than having to order them would also be much better.
Super friendly, no nonsense. As someone who's been in the car business forever, it was nice to feel like a person and not a sale.
They were professional, funny, and go with the flow. It was an all around a great experience.