Customer Testimonials
Great friendly customer service
Shay was the best salesman we've ever dealt with! From ordering to delivery he kept us in the loop every step of the way and felt compassionate for us when our car unfortunately got delayed. We couldn't be happier with the service he provided as well as how calm and nice Bob in finance was while getting us taken care of and explained every option like we were real people. If you're in the market for a new or used Toyota, look no further!
Ryan was very helpful throughout the whole process and I really appreciate all this efforts.
Excellent service, very nice and kind woman who is good at her skill and very friendly. Thank you for offering this.
So sweet and nice! Did my 2 year old daughters nails for free 🤍
I love service pappas Toyota Love my nails today
What a wonderfully pleasant experience! Great conversation and I am leaving here a little more sparkly and uplifted.
Wonderful! Thank you
Great service, very nice. What a treat!
Came in for a recall and the service team was friendly, quick and I got my nails done. What a treat!
Thank you for service Pappas Toyota Love Myjanh weaver great job
They were great, both Dakota and Brett were amazing.
Super helpful and patient with the process
Cowboy made the buying experience extremely welcoming and easy
Extremely helpful. Suggested multiple cars to test drive. Ended up purchasing a car he suggested that wasn’t even on my radar.
very friendly people 🩷
Best experience I ever had with a dealer!Answered all my of my questions.Fast service!
Myhanh is such a lovely lady! So nice at every visit!
They are so friendly..
They always get us on and out. Great personal care for each customer. I really like bringing our vehicle for maintenance and regular check ups
A guy they call Cowboy took care of us as soon as we walked up. Great experience!! Bought a new car in 2 hours a very seamless and enjoyable experience. Would recommend them highly! And received a free manicure while there!
I really appreciated the service I received while having my nails done! The technician is always very friendly and does a wonderful job! This is a wonderful service I enjoy while waiting for my car to be ready.
The most wonderful person we met. Kind hearted and very helpful. We love her. One reason we come to Pappas. She makes our day
So sweet and great distraction from buying a car!
Jacob and Jason were great and very helpful on finding a suitable car for me. I told them exactly what I needed and they met those expectations! I will definitely be recommending my family and friends.
Everyone was extremely helpful and friendly! I jus thought my first car and couldn’t have asked for a better experience.
Clean, professional place to buy a car. Multiple salesmen were willing to help and their knowledge went beyond the minimum in helping us find exactly what we wanted.
Overall we had a good experience with Pappas Toyota and would buy from them again.
Myhanh is the sweetest person I’ve ever meet. I been coming to Pappas Toyota for 18 years and Myhanh has been doing my nails for 17 years 😱 she always does a beautiful job. Thank you
Will be going back to this dealership for my car services!!! Free nail service while I waited. Makes the wait go by faster! Also super friendly!
Great nail experience!!! Thank you!
She very great with the finger nails. I enjoy talking to her. Thanks again.
Had a wonderful experience buying a Grand Highlander Hybrid from Pappas. When you go in ask for Ryan. He is amazing. Bret in Finance took care of us.
I have dealt with Pappas for many years because they’re ethical and competent. Everyone I have dealt with there have been awesome. Their service people are the best!
Exceptional service!!!
We stopped by Pappas to look at a particular vehicle and Ryan Lauer went over all of the vehicle details with us and let us take one for a test drive. I wasn't really thrilled with the vehicle afterwards and, based upon what I told him I was looking for in a vehicle, Ryan suggested we take a Land Cruiser out for a drive. The drive sold me on the vehicle, but unfortunately none were in stock. Ryan was able to find the exact vehicle we were looking for that was inbound for the dealership and we put down ... Read More 
DealerRater - Aug 19, 2026
The nail lady was super sweet and did an awesome job! So relaxing!
Oh my goodness, where to start???? Mike really listened to what we said and actually showed us a dream car of mine that I never thought I could get this quick! I absolutely LOVE it!! And we will definitely remember Mike when we replace our other car!!!
Myhanh the nail tech is wonderful, a great service
Thank you she was lovely. Everybody should do this.
Awesome service everytime! Thank You Patrick Ragen for all that you do! Lisa the receiptionist, it was a pleasure talking with you.
Awesome!!
They had free nail service while waiting for my vehicle. Loved it! Lady is very kind and thoughtful when working on my nails and makes the experience enjoyable.
Granddaughters said it was awesome
The buying experience was wonderful. There was no pressure to buy anything that day. Ryan was professional, knowledgeable, and responsive to my needs and desires for a new truck. He did not try to oversell me anything. Ryan is a great representation of what Pappas is as a family-owned dealership focused on the customer and customer service.
She did a wonderful job
Myhanh is awesome!. My nails are beutiful.
The waiting area was great! My daughter got a free manicure 🥰
Relaxing and fun experience. Free beautiful manicure! Can’t wait to come back!!
Lovely lady and great job!
Have no appointment and they still got in and Nathan was great to deal with and very helpful
While waiting for my daughters car service I was able to get my nails done and it was amazing
Myhanh is just the nicest person, and I loved getting a mani while waiting for my car to be serviced. What a nice service to offer!
Great service experience! Steve in service was very friendly and provided excellent info. A bonus my SUV was finished early.
In for maintenance on my Toyota Venza. The customer service is top notch with an added bonus of a free manicure by MyHanh.
Fantastic nail service! Super friendly!
Worked with Barry Bash to get a new car. Great experience, very personable and knowledgeable.
Worked with Ryan Lauer to find my new truck. No pressure at all. Ryan got me on a test drive with truck I was interested in and made the whole buying experience relatively painless.
We had a great service with our service providers Jeff and Dave. While we waiting we were able to get a beautiful nail Myhahn! Thank you!
wonderful service myhanh is so sweet
Myhanh was great! I loved getting my nails done with her.
Great service and very friendly!
Ryan was our salesman , and Bob Was the finance guy and both were just great. Very patient and helpful with all our questions and changing our minds! I don’t think the car buying experience could have been better. A shoutout to Drew in the Service department too for helping us with the charging procedure.
Ethen was amazing. Found the noise and fixed couldn’t be happier with the service at tom Pappas
Ryan was my salesman and did an amazing job. Very nice made the process simple and easy