Customer Testimonials

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Google Jun 30, 2026

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Google Jun 29, 2026

Myhanh is awesome, so friendly and sweet ! Has fun talking with her and she did a great job on my nails! 🩵

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Google Jun 26, 2026

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Google Jun 25, 2026

Great experience! Very nice!

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Google Jun 25, 2026

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Google Jun 25, 2026

I came in for an oil change. I left a changed man. The service team was professional, the waiting area was clean, and the complimentary nail service was - I cannot believe I'm typing these words - genuinely excellent. I sat down expecting to feel awkward. I did not expect to cross my legs, tilt my head slightly, and begin mentally critiquing the other customers' cuticles. By coat two, I had opinions about undertones. Undertones. I don't even have opinions about my retirement account, but apparently I have strong feelings about whether "Bordeaux Bliss" reads too ... Read More

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Google Jun 25, 2026

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Google Jun 24, 2026

Myhanh was very friendly and offer nail services at the Toyota dealership. I thought this was awesome and she was fast. I highly recommend.

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 23, 2026

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Google Jun 22, 2026

What a wonderful experience, and a great way to pass time while waiting for my car.

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Google Jun 22, 2026

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Google Jun 22, 2026

I got my nails done while waiting for my car and had a great experience!

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Google Jun 18, 2026

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Google Jun 18, 2026

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Google Jun 18, 2026

It really seems like the list of reviews here seem to be positive but I'll go ahead and add another one to their belt. Let me set the scene, In January 2025 I purchased a 3 year old car from Napleton Honda, right down the road. At 89k miles and just 1.5 years later, surprise! The car needs a new transmission! I patiently and understandingly reached out to Honda corporate and the dealership requesting Goodwill assistance. Certainly, this would be something they would help with. Boy was I wrong. I got the call on a tuesday morning they would be offering me ... Read More

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Google Jun 18, 2026

Free nail service while you wait for your car Monday-Thursday 8-4!

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Google Jun 18, 2026

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Google Jun 18, 2026

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Google Jun 17, 2026

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Google Jun 17, 2026

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Google Jun 17, 2026

Free nail service for you or your kiddos Monday-Thursday, 8-4! Myhanh was very sweet to both my girls!!! And their nails look so pretty! Fun to have while we wait for our car!

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Google Jun 17, 2026

I put in for 5 stars because of Mr. Paul Grinnell "Cowboy" for his excellent service to us. We were there to buy a truck and he had let us through the experience with ease. He was very patient to set up the App on our phones for us and then the truck set up: he went through every buttons of use in the truck for us to understand how to use the truck to our own advantage. This is the first time we received the go beyond services that had never been received before. Well Done Paul "... Read More

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Google Jun 16, 2026

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Google Jun 16, 2026

Had nails done while we waited! How fun!! and it was FREE!!! Thank you!!

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Google Jun 16, 2026

Just bought a car here from Cowboy, or "the yew-haw guy" as my kid calls him. Super easy, didn't feel like I was being given the hard sell. And he was patient with me bringing my dad and husband to make sure they fit in the car. Couldn't be happier. (And he was nice to my kid too, which is huge to me.) The guy in finance was great too. Again, didn't feel like I was being given the hard sell. Really happy with the experience and my husband may be back to buy a ... Read More

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Google Jun 16, 2026

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Google Jun 16, 2026

Wonderful experience as always!

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Google Jun 16, 2026

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Google Jun 16, 2026

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Google Jun 15, 2026

We had a wonderful experience at the Toyota dealership getting our nails done. What a treat!

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Google Jun 11, 2026

Very friendly, and detailed and great care on nails.

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Google Jun 11, 2026

Jacob Fisher made our experience at Pappas Toyota outstanding! He is truly kind, knowledgeable, and very helpful without any pressure. He took the time to fully familiarize us with our new car. Thank you Jacob! Nick Lane also energetically assisted us with our decision making process by helping us compare vehicles for our needs, even measuring trunk space. Thanks Nick !

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Google Jun 11, 2026

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Google Jun 10, 2026

I had a great experience working with Pappas Toyota. Jacob Fisher helped us a lot by providing information about our new car and took the time to walk us through all of its features. He was patient, knowledgeable, and made sure we felt comfortable and confident before leaving the dealership. We really appreciate all of his help and would highly recommend Pappas Toyota to anyone looking for a new vehicle!

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Google Jun 10, 2026

Very nice lady and she has cool styles and ideas!

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Google Jun 10, 2026

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Google Jun 9, 2026

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Google Jun 8, 2026

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Google Jun 8, 2026

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Google Jun 8, 2026

Incredibly refreshing to have the red carpet rolled out with the service and care adores us while purchasing a vehicle from Barry Brash and the entire Pappas team. Will be back and will tell everyone where we got our latest vehicle. Again, thanks !!!!! Best regards, John & Susan Butler Wentzville MO

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Google Jun 8, 2026

Lovely lady to chat with! What a way to pass the time!

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Google Jun 8, 2026

Made the cutest little girl very happy!

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DealerRater Jun 8, 2026

Ryan was great to work with. I knew what I wanted when I went in and it was appreciated that Ryan wasn't there to upsell or move me into something we didn't want. This was our second new car from Pappas and Ryan could sense that. So it was very non pushy and easy from start to finish on a car Ryan tracked down (being built). We waited 4 weeks before the car would be ready. What I was impressed with was how much he new of the instruments in the in the new car. I already had a ... Read More

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DealerRater Jun 8, 2026

I have worked with Brett on two vehicles. Brett has made each of the experiences rather easy and is great at explaining on the nuisances when it comes to buying a new car. There is a reason we want back to Pappas outside of just looking for another Toyota. Would recommend.

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Google Jun 4, 2026

Waiting for our oil change and my daughter got her nails done! She loves them! Thanks so much

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Google Jun 4, 2026

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Google Jun 4, 2026

She was great with my nails and I enjoyed the experience and good conversation.

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Google Jun 4, 2026

Myhanh did a wonderful job with my nails and was so lovely to talk to! It helped pass the wait for my car!

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Google Jun 4, 2026

I can't say much for the sales end, since I used the Toyota website to request a RAV4 Hybrid from all available dealers in the area. However, I will say that out of all of the dealers the replied, only Pappas answered my question about inventory and bothered to do something besides let me know that no models were currently available. Since my wife and I already knew the model and trim we wanted, this became a very easy process. When we headed out to pick up the vehicle when it came in, it was a very easy process. ... Read More

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Google Jun 3, 2026

Just worked with cowboy and he did the best I’ve ever dealt with when it comes to a salesman. It was like talking to family and he did everything he could to help me out and I will be walking out with a brand New used vehicle. Thank you for everything cowboy.

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Google Jun 3, 2026

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DealerRater Jun 3, 2026

If you’re looking for a dealership that is reliable and a dream to work with, this is the one. My salesman was quick and happy to answer any questions I had. Everyone there was so nice, happy to help, and overall a blessing to work with! I could not have asked for a better experience!

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Google Jun 3, 2026

Wonderful!

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Google Jun 2, 2026

Thank you service pappas Toyota Love my hand nice and great job

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Google Jun 2, 2026

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Google Jun 2, 2026

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Google Jun 2, 2026

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DealerRater Jun 1, 2026

Although this is not the dealers fault, there needs to be more cars available to at least test drive. Having them in stock rather than having to order them would also be much better.

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Google Jun 1, 2026

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Google Jun 1, 2026

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Google May 29, 2026

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Google May 29, 2026

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Google May 29, 2026

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Google May 28, 2026

I love that I got to get my nails done while waiting for my car at pappas Toyota! The best!

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Google May 27, 2026

My daughter had the pleasure of getting a fresh set of nails for free while we were hanging out at papas Toyota! They look amazing! Thank you!

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Google May 27, 2026

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Google May 27, 2026

Such a great way to pass the time while waiting for car service! Myhanh did a great job

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Google May 27, 2026

Delightful! Great way to pass the time while I am waiting for my car!

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Google May 27, 2026

Always the best service!

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Google May 27, 2026

My daughter loved her free nail service while we were waiting for our oil change to be done.

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Google May 26, 2026

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Google May 20, 2026

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Google May 20, 2026

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Google May 20, 2026

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Google May 20, 2026

Myhanh was a wonderful spirit, made my day ten times better! Definitely will come back and talk and have a good laugh with her!

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Google May 20, 2026

Kid loved the nails!

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Google May 20, 2026

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Google May 19, 2026

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Google May 19, 2026

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DealerRater May 18, 2026

Super friendly, no nonsense. As someone who's been in the car business forever, it was nice to feel like a person and not a sale.

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Google May 18, 2026

Just a state inspection. The staff was great and the wait was minimal.

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DealerRater Apr 23, 2026

They were professional, funny, and go with the flow. It was an all around a great experience.

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DealerRater Apr 23, 2026

Ryan was extremely helpful and so was Brett, they made us very comfortable and made the whole process super easy

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DealerRater Apr 22, 2026

Ryan was very helpful with the purchase of our new car. He’s super friendly, very knowledgeable and I highly recommend asking for him.

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DealerRater Apr 17, 2026

Tony, Ryan, and Brett were all great to work with. Made everything super easy and didn't put pressure on at all which was refreshing. Super quick and easy experience and will definitely be returning when it's time for something new.

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DealerRater Apr 13, 2026

Jake was very professional and extremely helpful definitely would recommend him to others. IF you are looking to buy a vehicle Jake is you man.

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DealerRater Apr 6, 2026

I had a great experience. Everyone was supportive and eager to help. They made my process super easy! Thank you!

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DealerRater Mar 30, 2026

I had an outstanding experience working with Ryan at Pappas Toyota. From start to finish he made the entire process smooth and stress-free, answering all my questions and never making me feel pressured. I just purchased a 2022 Toyota Sienna, and I couldn’t be happier with both the vehicle and the service I received. Ryan went above and beyond to ensure everything was handled efficiently and transparently. If you’re looking for a great car-buying experience, I highly recommend asking for Ryan at Pappas Toyota. You won’t be disappointed.

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DealerRater Mar 30, 2026

We had a great experience working with Tony Overkamp at Pappas Toyota. My wife and I recently purchased a 2026 Toyota Highlander, and Tony made the entire process smooth and stress-free from start to finish.

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DealerRater Mar 26, 2026

It was a great experience from start to finish. It was a no pressure experience.

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DealerRater Mar 23, 2026

We have purchased two vehicles from Pappas Toyota, and both times Mike Wagner was our salesman. He was fantastic to work with and made the whole process simple and stress-free. Mike was honest, answered all our questions, and never made us feel rushed or pressured -which is rare these days. We couldn’t recommend him highly enough.

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DealerRater Mar 20, 2026

The whole experience not only met expectations, it exceeded them. Our salesman Ryan is the opposite of what the traditional image of a "Used Car Salesman" is known to be. He is willing to work with our needs in a professional and courteous manner and at the end of the made the deal happen and my son extremely happy. We will start and most likely end our next vehicle purchase with Ryan at Pappas Toyota.

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DealerRater Mar 16, 2026

My experience at Pappas dealership was great! Ryan was super helpful. Got exactly the car I was looking for. He made it quick and easy. Brett in Financing was also very quick and got me a great rate. Very satisfied! Would recommend.

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DealerRater Mar 12, 2026

I had an excellent experience at Pappas Toyota, Ryan was very helpful, not pushy. When I did find a vehicle that I wanted, Ryan did whatever he could to get me the best possible deal. I will definitely buy more vehicles from Pappas in the future.

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DealerRater Mar 11, 2026

Ryan and Glenn at PaPas were excellent from start to finish. They knew we drove a long way to get there so they stayed late so we were able to bring home our vehicle the same day.

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